Our online helpdesk is available 24/7, where end-users can submit requests with an easy-to-use help center. Our team of engineers are ready to help, educate, and respond to your application support queries.

End-users have 24/7 access to our online training materials and knowledge base for all aspects of our platform.

Our best-in-class team will work closely with you to ensure that you are getting ongoing value from the Genesis platform, and that your targets and milestones are accomplished through compliance and accurate data capture.

From scoping analysis and requirements gathering to implementation and go-live support, our team of professionally certified experts have the skills and tools to ensure that your system roll-out is set up for ongoing success and ROI.

Our range of professional services is aimed at streamlining operations to reduce your costs and improve patient safety in every facet of your hospital - from business case development to implementation to go-live and beyond - we provide the support and make the recommendations that help you get optimal value and ROI from your investment.

Our team of experts help you discover deeper insights of your data, through a variety of tools and techniques, to help drive better decision-making, improve your operations, and improve your bottom line for your organization.