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Your submission is on its way to the right team. While you wait, you'll find a few resources below that often help during the evaluation process.

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02

Human reply within one business day

A Genesis team member will respond within one business day. We don't use bots or auto-responders for substantive replies — the next message you get from us will be from a real person on the team that owns your request.

03

If you need to reach us sooner

If your inquiry is time-sensitive, you can reach our team directly at the email address listed at the bottom of the page — or use the calendar link to book a time that works for you.

Recent from the Resource Centre

Recently published — you might be looking for one of these

If you arrived here from a search engine or an outside link, you may have been looking for something we recently published. These are the most recent resources from across the Genesis blog, case study library, and whitepaper collection.

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While you wait for our reply, here's where most visitors who reach out go next.

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Explore resources

How other health systems use Genesis

Case studies from health systems like yours

Genesis works across health systems of every size, from single-site community hospitals to 14-hospital academic medical systems. Here's how our customers describe what changed when they switched.

Allegheny Health Network

$57M

Supply chain discrepancies eliminated

91%

Reduction in contract overpayments

<$250K

Price leakage
(down from $5.7M)

Manchester University NHS Foundation Trust

£1.9

Inventory savings delivered

3 million

Items scanned

177,000

Unique patients tracked

Royal United Hospitals Bath NHS Foundation

£4.16M

Year 1 attributable value

59x

Year 1 return on a £70k contract

£96K

Expired stock caught

Man using a handheld device while viewing financial charts on a laptop screen with the Genesis logo.

"91% reduction in contract overpayments across 14 hospitals"

Pam Pulit

Director Supply Chain & MDM

Man using a handheld device while viewing financial charts on a laptop screen with the Genesis logo.

"40% reduction in supply chain expenses as a % of revenue over 7+ years"

Carl Waller

VP Supply Chain Management

Man with glasses and lanyard checking a smartphone in a storage room with labeled shelves.

"96% contract compliance achieved during pandemic-driven sourcing
disruption"

Terry Bay

Director Materials Management

Time-sensitive?

Need to talk sooner?

If your situation is time-sensitive and you can't wait one business day,
you can reach us directly through the channels below.

Email Sales directly

Best for urgent commercial questions.

sales@genesisahc.com
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Schedule with a Genesis solution consultant
Existing customer support

24/7 support with one-hour SLA on critical issues.

support@genesisahc.com